Dire Micro-Finance held a customer conference in Harar
The conference aims to recognize the institution’s grateful clients in Harar and to strengthen its relationship with the clients.
Dire Micro-Finance is working closely with its customers to satisfy their needs and improve their service delivery. It also held a customer conference as part of this.
Mr. Teshome Abebe, CEO of Dire Micro-Finance, who attended the conference, mentioned that Dire Micro-Finance is an institution that firmly believes that its customers are its resources and the basis of its existence.
That is why the CEO, who is always working with great attention to customer satisfaction, said that the institution has organized a customer conference in Harar City, it’s beautiful, historical and heritage center, the center of gravity of the smokeless industry, which will bring the institution closer to his dear customers and lay the foundation for its continued strong customer relationship.
Ato Teshome stated that this Dire Micro-Finance Harar Customer Conference is the cornerstone for Dire Micro-Finance’s future interaction with its customers.
At the conference, a discussion paper explaining the historical background and current situation of Dire Micro-Finance Institution was presented and discussed by the chief executive of the institution.
In the discussion, it was pointed out by the participants of the conference that Dire Micro-Finance is the basis for the growth of their savings culture and that it is doing meaningful work by making it accessible to the disabled, and this should be strengthened. The participants of the conference shared their opinion saying that we got interest free service from Dire Micro-Finance Institution.
They also gave constructive ideas that will take the institution to a higher level. The moderators of the discussion responded to the questions and comments raised from the conference.
At the conference, the grateful loan and savings customers who are customers of Dire Micro-Finance’s Harar Arategna and Harar Canal branches in Harar, as well as partners who are working together with the institution were recognized.
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