Privacy Policy

Last Updated: [11/6/2024]

At Dire Microfinance Institution Share Company

we value your trust and respect your privacy. This Privacy Policy provides you with details on how we collect, store, and use your data. Please read this Privacy Policy carefully. By using our services, you consent to the collection and use of your information in line with this policy. If you do not agree with the terms, please refrain from using our services.

Note: This Privacy Policy may be updated periodically. We encourage you to review it regularly to stay informed of any changes.

General

We will not sell, share, or rent your personal information to any third party for their marketing purposes. Any communication via email or SMS from Dire Microfinance will relate only to the services or products you have requested or subscribed to. We may periodically disclose general statistical information about our services and users, such as the number of visitors and usage trends. We also reserve the right to disclose your personal information to third parties if required by law or regulatory requirements.

Personal Information

“Personal Information” refers to details that can identify an individual, including but not limited to:

  • Identification Information: Name, address, phone number, email address, government ID numbers.
  • Financial Information: Bank account details, credit history, transaction details.
  • Service Details: Information related to services or products you have used or shown interest in.
  • Technical Information: Data regarding your device, IP address, browsing patterns, and site statistics when accessing our online services.

Use of Personal Information

We use your personal information to:

  • Provide you with financial products and services.
  • Facilitate and manage your transactions.
  • Verify your identity, assess creditworthiness, and make lending decisions.
  • Comply with legal obligations, prevent fraud, and mitigate risks.
  • Communicate offers, updates, or services that may interest you based on your preferences.
  • Customize your experience on our platform and improve our services.

From time to time, we may invite you to participate in surveys, which help us tailor our services to better meet your needs.

Cookies

A “cookie” is a small piece of information stored on your browser, which helps improve your online experience. Dire Microfinance may use cookies and similar tracking technologies to personalize your browsing experience. You can modify your browser settings to decline cookies, but doing so may affect certain website functionalities.

Security

We prioritize the security of your data. To protect your personal information, we use secure servers, encryption protocols, and strict access controls. While we take all reasonable measures to safeguard your information, please note that no data transmission or storage can be guaranteed as completely secure.

Links to Other Sites

Our website may contain links to third-party websites. Dire Microfinance is not responsible for the privacy practices or content of these linked sites, and we encourage you to review their privacy policies before providing any personal information.

Consent

By using Dire Microfinance services, you consent to the collection and use of the information you provide in accordance with this Privacy Policy, including the sharing of information as necessary for service provision.

Grievance and Contact Information

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us at:

Dire Microfinance Institution Share Company
[Dire Dawa, kezira ]
Phone: [0251-11-92-47 / 0251-12-70-72]
Email: [Diremicrofinance1996@gmail.com]

We are committed to addressing any issues promptly and in compliance with relevant regulations.